Getting It to You

Processing Time

Every order is processed within 1 to 4 calendar days from the day it's placed. Orders placed on weekends or holidays start processing the next business day.

Shipping Rates and Delivery Times

We ship worldwide. Delivery takes 8-15 calendar days from the day your order ships.

Shipping is free on every order, starting at 1 pair. No minimum spend required.

Order Tracking

You'll get a tracking number by email once your order ships. Use it to follow your package all the way to your door.

Customs and Duties

International orders may be subject to customs fees or import duties set by your country. These are the customer's responsibility and are not included in the shipping cost at checkout.

Delays

We move fast, but carriers don't always keep our pace. Weather, customs, and peak seasons can add time to delivery. If your order is running late, reach out to us at hello@neo-dance.com and we'll track it down.